Please contact us regarding Continuing Education Credits for any of our workshops. We are currently registered with the National Association of State Boards of Accountancy (NASBA). We can also contact other professional associations on your behalf to check for eligibility.
Communication Styles for Success
Communication is the cornerstone of all successful businesses. At Hatrak Associates we always begin with defining communication styles and educating you on how these styles should affect how you communicate with people – and how these changes can make you a more successful business person!
We use the DISC assessment to help you determine your style. Once you learn about your own style, you can then begin to determine the styles of those around you and how best to communicate with them to create win-win situations.
Communicating with Customers, Connectors and Competitors
For any business, the most important person is always the client! So, it is very important to ensure that you are communicating at the highest level with your best asset. This workshop will present ways that you can create the “ Best in Class Customer Experience” through the following ways:
- Have a clear line of communication
- Establish expectations and then exceed them
- Personal and environment should communication professionalism
- Be the expert, the problem solver, use technology
The next most important audience to communicate effectively with are connectors – Strategic partners and centers of influence. Once you have identified who is part of this audience, you need to:
Networking is the life blood for many businesses. However, there are many business people who really do not know how to network. This workshop will go over the ‘basics’ that you need to turn your next networking event into a successful one that will help you grow your business. We will cover:
- Memorable Marketing Massage
- Networking with purpose, what is your plan?
- Have a follow up system
- Fish in the right pond
- Non-verbal Communication
How to get Clarity in your Business
Sometimes it is too easy to get caught up in the details of owning a business and the ‘overwhem’ takes over! The best way to fight this is to establish absolute clarity about what your business is and what you want to get out of it – and then put a plan in place to ‘make it so’.
This begins with:
- Defining your why
- finding your passion
- writing your purpose statement
Hatrak Associates, LLC is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State Boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website www.NASBARegistry.com